Terms and Conditions
Acceptance of Terms
To advertise on Stayclass, you must agree to the following Terms and Conditions. If you violate any of these Terms and Conditions, your listing(s) may be removed from the Stayclass website and you may be prohibited from advertising on Stayclass in the future.
By accessing or using the services provided by Stayclass, advertisers and users agree to these Terms and Conditions.
Certain programs, promotions, partnerships, or membership benefits may be subject to additional terms contained within these Terms and Conditions. If you participate in such a program, those additional terms also apply to your use of Stayclass.
Continued use of the service following any modification to these Terms and Conditions constitutes acceptance of the revised Terms and Conditions to the extent permitted by applicable law.
Advertiser’s Responsibilities
When registering to advertise on Stayclass, you agree not to misrepresent your identity. You are responsible for keeping your registration information current. This information may be updated through your account.
It is your responsibility to protect against unauthorized use of your username and password. You should sign out when finished using a shared computer and otherwise safeguard your account credentials.
Stayclass is not liable for losses resulting from unauthorized use of your account credentials by others. You should notify Stayclass promptly if you become aware of unauthorized use of your account or any other breach of security involving your Stayclass account.
You are responsible for keeping your listing information current, truthful, and accurate.
You agree to hold Stayclass harmless against losses or costs arising out of claims based upon content or information supplied by you in connection with a listing.
Qualification of renters is the sole responsibility of the rental property owner, manager, or agent. Stayclass is not a party to any rental agreement or other agreement entered into between property owners, managers, agents, travelers, or other users of the Stayclass platform.
You agree that your use of Stayclass will comply with applicable state and federal laws and will not violate the legal rights of others.
You agree to defend, indemnify, and hold harmless Stayclass and its subsidiaries, affiliates, officers, employees, agents, advertisers, partners, and licensors from and against third-party claims arising from or related to your use of Stayclass, content supplied by you, violation of these Terms and Conditions, or other actions connected with your use of Stayclass services.
Responsibility for Tax Compliance
Advertisers are solely responsible for tax compliance relating to their listings and rental transactions.
Advertisers are responsible for determining, collecting, reporting, and remitting all applicable taxes to the appropriate taxing authorities unless expressly stated otherwise by Stayclass.
Listing Restrictions
Each listing is for one property, except that two or more properties located on the same parcel or adjoining parcels may be advertised together where permitted by Stayclass.
Once a listing has been created, another unrelated rental property may not be substituted for the property originally advertised through that listing.
A rental agency listing representing the rental agency office may update photos and information to reflect current properties where permitted by Stayclass.
Content and Design
All photos, text, descriptions, videos, graphics, and other content submitted by advertisers are subject to review and approval by Stayclass.
Stayclass may edit, format, crop, resize, or otherwise modify copy, photos, or other listing content as reasonably necessary for presentation, marketing, advertising, platform operation, or compliance with Stayclass standards.
Stayclass reserves the right to change the design, functionality, organization, features, content, or other aspects of the Stayclass website or platform without prior notice.
New listings will be reviewed and approved by Stayclass as soon as reasonably possible and, in most cases, within one to three business days.
Advertisers retain ownership of the original photographs, text, and other content they submit to Stayclass, subject to the license granted to Stayclass under these Terms and Conditions.
By submitting listing content to Stayclass, you grant Stayclass a non-exclusive, worldwide, royalty-free license to host, reproduce, display, publish, format, crop, resize, distribute, and otherwise use that content as reasonably necessary to operate and promote Stayclass and your property listing.
This license includes the right to use submitted listing content in connection with Stayclass websites, social media, email marketing, digital advertising, print advertising, public relations, presentations, promotional materials, and other marketing or advertising activities relating to the property, Stayclass listings generally, or the Stayclass platform and brand.
Photos
You must own the copyright to photographs you submit to Stayclass or have sufficient authorization from the copyright owner to submit and authorize Stayclass to use those photographs.
You must also have any permissions reasonably necessary for identifiable individuals appearing in photographs submitted to Stayclass.
Photos submitted for a property listing must accurately depict the property being advertised, its amenities, its surroundings, or views reasonably associated with the property.
Stayclass may retain photographs and other listing content as reasonably necessary for operation of the platform, maintenance of business records, or marketing activities authorized under these Terms and Conditions.
Stayclass reserves the right to remove or decline to display any photograph it determines, in its discretion, is inappropriate, inaccurate, misleading, unlawful, or inconsistent with Stayclass standards.
Submission of photographs does not transfer copyright ownership of those photographs to Stayclass.
VTSTRA Member Program Terms
Applies Only to Members of the Vermont Short Term Rental Alliance Participating in the Stayclass Member Benefit Program
The following terms apply specifically to participants in the partnership between Stayclass and the Vermont Short Term Rental Alliance (“VTSTRA”).
These VTSTRA Member Program Terms supplement the remainder of the Stayclass Terms and Conditions.
By activating, receiving, or continuing to use a Stayclass benefit provided through your VTSTRA membership, you acknowledge and agree to these VTSTRA Member Program Terms in addition to the remainder of the Stayclass Terms and Conditions.
VTSTRA Member Eligibility
Stayclass member benefits offered through the VTSTRA partnership are available only to individuals or businesses with an active VTSTRA membership.
An “Active VTSTRA Member” means a member whose membership is identified or confirmed by VTSTRA as active at the time Stayclass determines eligibility.
Stayclass may verify a participant's VTSTRA membership status when the benefit is activated and periodically thereafter.
By participating in the VTSTRA Member Program, you authorize Stayclass and VTSTRA to exchange information reasonably necessary to confirm your membership status and administer the member benefit.
Complimentary Stayclass Classic Plan
Active VTSTRA Members are entitled to receive the Stayclass Classic Plan at no charge while they remain eligible for the VTSTRA Member Program.
The current standard Stayclass Classic price for customers who are not eligible for the VTSTRA Member Program is $29 per month.
The applicable price for an eligible Active VTSTRA Member is $0 per month.
The complimentary Classic Plan remains available for as long as the member maintains an active VTSTRA membership and remains eligible for the VTSTRA Member Program.
Stayclass's regular retail pricing may change from time to time without affecting the member's $0 Classic rate while the applicable VTSTRA member benefit remains in effect.
Discounted Stayclass Plus Plan
Active VTSTRA Members may elect to upgrade to the Stayclass Plus Plan at the discounted VTSTRA member rate of $10 per month.
The current standard Stayclass Plus price for customers who are not eligible for the VTSTRA Member Program is $39 per month.
The discounted $10 per month Plus rate remains available for as long as the member maintains an active VTSTRA membership and remains eligible for the VTSTRA Member Program.
Applicable taxes, if any, may be charged in addition to the subscription price.
Existing Stayclass Customers
A current Stayclass customer who is also an Active VTSTRA Member is eligible to receive the applicable VTSTRA member pricing after Stayclass verifies the customer's active VTSTRA membership.
For eligible existing customers, Classic Plan customers may have their applicable price adjusted to $0 per month, and Plus Plan customers may have their applicable price adjusted to $10 per month.
VTSTRA member pricing applies to future charges after eligibility has been verified and the member benefit has been applied to the applicable Stayclass account.
Unless otherwise expressly agreed to by Stayclass, VTSTRA member eligibility does not provide a right to refunds, reimbursements, or credits for Stayclass fees paid before the VTSTRA member benefit was applied to the account.
Continued VTSTRA Membership Required
VTSTRA member pricing and benefits are conditioned upon continued active membership in VTSTRA.
If a member's VTSTRA membership expires, is cancelled, becomes inactive, or is otherwise no longer confirmed as active by VTSTRA, the member will no longer be eligible for complimentary or discounted Stayclass pricing.
Inactive Listing Status Following Loss of Eligibility
Upon loss of VTSTRA membership eligibility, any Stayclass listing receiving complimentary or discounted VTSTRA member pricing will be placed into inactive status.
An inactive listing will no longer be publicly displayed or actively marketed through Stayclass until the member either:
- Reactivates their VTSTRA membership and Stayclass verifies renewed eligibility for the VTSTRA Member Program; or
- Elects to continue using Stayclass as a standard customer and provides valid payment information for an available Stayclass plan at Stayclass's then-current standard pricing.
Stayclass will not automatically begin charging standard Stayclass subscription rates solely because a member's VTSTRA membership becomes inactive.
To continue using Stayclass at standard pricing, the former VTSTRA member must affirmatively select an available Stayclass plan and provide or confirm the payment information required by Stayclass.
Once the applicable payment information and plan selection have been completed, Stayclass may reactivate the listing under the selected plan.
If the member subsequently renews or reactivates their VTSTRA membership, the member may again become eligible for applicable VTSTRA member pricing after Stayclass verifies their active VTSTRA membership.
Membership Verification
Stayclass may periodically verify a member's VTSTRA membership status with VTSTRA for purposes of determining continued eligibility for the VTSTRA Member Program.
Members are responsible for maintaining their VTSTRA membership if they wish to continue receiving VTSTRA member benefits.
If Stayclass is unable to verify active VTSTRA membership, the applicable listing may be placed into inactive status until eligibility can be confirmed.
Delays in VTSTRA membership renewal, processing, reporting, or verification may therefore result in temporary suspension or deactivation of the applicable Stayclass listing.
Once active VTSTRA membership is verified, an eligible listing may be restored to the applicable VTSTRA member plan.
VTSTRA Member Benefit Is Non-Transferable
VTSTRA member benefits are intended solely for eligible VTSTRA members and may not be sold, transferred, assigned, or provided to another person or business that is not independently eligible for the VTSTRA Member Program.
Stayclass may request information reasonably necessary to associate an eligible VTSTRA membership with the appropriate Stayclass account.
Property Photos and Marketing Content
VTSTRA members are subject to the same content and photo provisions contained elsewhere in these Terms and Conditions.
By submitting property photographs, videos, descriptions, graphics, or other listing content to Stayclass, VTSTRA members authorize Stayclass to use that content to market and advertise:
- The member's property;
- Properties available through Stayclass;
- The Stayclass platform and services; and
- The Stayclass brand.
This permission includes use through Stayclass websites, social media accounts, digital advertising, email, print materials, public relations, presentations, and other promotional or advertising channels.
Members retain ownership of their original photographs and other content.
Members represent that they own submitted content or have sufficient rights and authorization to grant Stayclass the rights described in these Terms and Conditions.
Relationship Between VTSTRA Member Terms and General Stayclass Terms
Participation in the VTSTRA Member Program does not replace the remainder of these Stayclass Terms and Conditions.
VTSTRA members remain subject to all generally applicable Stayclass rules, listing standards, policies, payment requirements, acceptable-use requirements, disclaimers, limitations of liability, and other provisions contained in these Terms and Conditions.
If there is a direct conflict between these VTSTRA Member Program Terms and another provision of the Stayclass Terms and Conditions concerning the specific VTSTRA pricing or benefit described above, the VTSTRA Member Program Terms will control with respect to that specific benefit.
All other Stayclass Terms and Conditions remain in full force and effect.
Availability and Modification of VTSTRA Member Program
Eligibility for the VTSTRA Member Program depends upon active VTSTRA membership and the continued availability of the partnership program.
Stayclass may modify, suspend, or discontinue the VTSTRA Member Program in accordance with its agreement with VTSTRA and applicable law.
Nothing in these Terms guarantees complimentary or discounted Stayclass services after a participant ceases to qualify for the VTSTRA Member Program or after the applicable partnership benefit has ended.
Stayclass may update these VTSTRA Member Program Terms from time to time.
Material changes will be communicated in accordance with the Changes to Terms section below where required or appropriate.
VTSTRA Member Acknowledgement
By activating or using a Stayclass account receiving VTSTRA member benefits, or by selecting an “I Agree,” “Accept,” or similar acknowledgement, you confirm that:
- You have read and agree to the Stayclass Terms and Conditions, including these VTSTRA Member Program Terms.
- You understand that complimentary and discounted Stayclass pricing is conditioned upon continued active VTSTRA membership.
- You understand that if your VTSTRA membership expires, is cancelled, or otherwise becomes inactive, your VTSTRA Stayclass benefit will end and your applicable listing will be placed into inactive status.
- You understand that Stayclass will not automatically begin charging you standard Stayclass rates solely because your VTSTRA membership has become inactive.
- You understand that, to reactivate your listing as a standard Stayclass customer, you must select an available Stayclass plan and provide or confirm valid payment information at Stayclass's then-current standard pricing.
- You understand that reactivating your VTSTRA membership may restore your eligibility for VTSTRA member pricing after Stayclass verifies your membership status.
- You authorize Stayclass to verify your VTSTRA membership status with VTSTRA for purposes of administering the member benefit.
- You acknowledge Stayclass's rights to use submitted property photographs and listing content as described in these Terms and Conditions.
Removal from the Website
Stayclass retains the right, at its sole discretion, to remove listings from the website due to excessive complaints from renters about a property, difficulty communicating or working with an advertiser, violation of these Terms and Conditions, or other circumstances Stayclass reasonably determines justify removal.
Advertisers are responsible for maintaining their properties and accurately representing them through truthful descriptions, photographs, pricing, availability, and other listing information.
No Refunds or Extensions
Except where otherwise expressly stated in these Terms and Conditions or required by applicable law, payments made for Stayclass listings or subscription services are non-refundable.
Listings or services deactivated by an advertiser, removed at the advertiser's request, or removed due to violation of these Terms and Conditions are not subject to a refund for unused time.
Deactivation of a listing does not automatically extend the listing or subscription period upon reactivation.
VTSTRA member discounts apply prospectively after eligibility has been verified and do not create an entitlement to refunds or credits for charges incurred before the VTSTRA member benefit was applied.
If a listing is placed into inactive status because the advertiser is no longer eligible for the VTSTRA Member Program, no standard Stayclass subscription fee will be charged solely as a result of the loss of VTSTRA eligibility. The advertiser must affirmatively elect to continue under a paid Stayclass plan before standard subscription charges begin.
Privacy Policy
As is standard practice on many websites, Stayclass uses cookies and other technologies to recognize users and provide personalization.
Stayclass will not sell or rent your email address to third parties.
Stayclass may use your email address to communicate with you regarding your listing, account, subscription, membership benefit, platform updates, or other Stayclass services.
Stayclass stores personal information using systems designed to safeguard that information. Stayclass does not store complete credit card numbers on Stayclass servers. Payment information is processed through Stripe or other payment processing providers used by Stayclass.
Stayclass may share or exchange limited information with third parties where reasonably necessary to provide or administer Stayclass services or programs to which you have elected to participate.
For participants in the VTSTRA Member Program, this may include exchanging limited membership information with VTSTRA for the purpose of verifying active membership and administering complimentary or discounted Stayclass pricing.
While Stayclass takes reasonable steps to safeguard information and prevent unauthorized access, Stayclass cannot guarantee that unauthorized access will never occur.
You understand and agree that Stayclass may access, preserve, or disclose personal information and account information where required by law or where Stayclass has a good-faith belief that doing so is reasonably necessary to comply with legal process or protect the rights, property, security, or safety of Stayclass, its affiliates, its users, or the public.
Liability Disclaimer
Stayclass and its service providers make no warranty that the service will meet your requirements or that the services will be uninterrupted, timely, secure, or free of errors or omissions.
Stayclass cannot be held liable for damages, including lost profits, resulting from disrupted service, delays, website outages, internet disruptions, or other problems with the website or related services to the fullest extent permitted by applicable law.
Your use of Stayclass services is provided on an “as is” and “as available” basis.
Stayclass expressly disclaims warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent permitted by applicable law.
Dispute Resolution
Stayclass is not responsible for mediating disputes between users.
Any disputes arising from transactions initiated through Stayclass must be resolved independently between the parties involved.
Changes to Terms
Stayclass reserves the right to modify these Terms and Conditions from time to time.
Users will be notified of material changes through the Stayclass website, email, or another reasonable form of notice where appropriate.
Continued use of Stayclass after revised Terms and Conditions become effective constitutes acceptance of those revised Terms and Conditions to the extent permitted by applicable law.
Indemnification
Users agree to defend, indemnify, and hold harmless Stayclass and its affiliates, officers, employees, agents, and licensors from and against claims, charges, liabilities, damages, costs, or disputes arising out of or relating to their use of the Stayclass platform, content submitted to Stayclass, or violation of these Terms and Conditions.
Legal Jurisdiction
The laws of the State of Vermont shall govern these Terms and Conditions without regard to conflict-of-law principles.
To the extent permitted by applicable law, Rutland County, Vermont shall be the venue for any legal dispute arising from or relating to Stayclass or these Terms and Conditions.
Questions
If you have questions about these Terms and Conditions or other aspects of Stayclass, you may contact us at: